Terms and Conditions

Effective Date: 1 April 2025

Welcome to PowerTool Centres Group of Stores! By accessing or purchasing from our stores, you agree to comply with and be bound by the following Terms and Conditions and the Terms and Conditions of the respective stores. Please read these terms carefully before making any purchases or using our services.


1. Acceptance of Terms

By visiting or shopping with PowerTool Group of Stores (the “Company,” “we,” “us,” or “our”), you (“Customer,” “you,” or “your”) acknowledge and agree to these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.


2. Product Information

We strive to ensure that all information on our website, in-store displays, and advertisements is accurate and up-to-date. However, we do not guarantee that the product descriptions, images, prices, or availability are always correct. Prices and availability are subject to change without notice.


3. Pricing

Prices listed on our website, catalogues, brochures and in-store are in NZD. Check with each store if the price is including or excluding taxes and shipping fees (where applicable). We reserve the right to correct any pricing errors at our discretion. If an incorrect price is displayed for any product, we will notify you before processing your order.


4. Order Processing

Each Store is independant and you will place an order with the store directly. However, this does not guarantee product availability or final acceptance of the order. The stores reserve the right to refuse or cancel any order at their discretion.


5. Payment

Please discuss the payment method with the store of your choice, as they do accept various payment methods. Payment will be processed at the time of purchase, based on the payment terms of the particular store. You agree to provide accurate and complete payment information for all transactions.


6. Shipping & Delivery

Delivery times vary depending on the shipping method selected, the destination, and the availability of products, and is at the discretion of the store you have chosen to purchase from. Please ensure you provide the correct shipping address to the store, as we are not responsible for delays or lost shipments due to incorrect information.


7. Returns and Exchanges

Each store of the Powertool Centres Group have their own returns and exchanges policies. Please check with the store of your choice. As a group, the Powertool Centres Group does not have its own returns and exchange policy.


8. Warranty

Products sold by PowerTool Group of Stores may come with a manufacturer’s warranty. The warranty period and terms vary by product and manufacturer. Please refer to the warranty documentation included with your product for detailed information.


9. Limitations of Liability

To the fullest extent permitted by law, PowerTool Group of Stores is not responsible for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products, even if we have been advised of the possibility of such damages. Our liability is limited to the purchase price of the product and the terms and conditions of the Store you purchased the item from.


10. Privacy & Security

Your privacy is important to us. By using our website or purchasing products, you consent to the collection and use of your data in accordance with our Privacy Policy. We implement industry-standard security measures to protect browsing information.


11. Prohibited Activities

You agree not to engage in any activity that interferes with or disrupts the functioning of our website, services, or products. This includes but is not limited to:

  • Hacking or attempting to gain unauthorized access to our systems or accounts.
  • Using our products in any unlawful or dangerous manner.
  • Violating any applicable laws or regulations in New Zealand.

12. Intellectual Property

All content on our website, including logos, trademarks, images, and product descriptions, is the intellectual property of PowerTool Group of Stores or its licensors. You may not use, copy, or reproduce any content without prior written permission from us.


13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of New Zealand. Any disputes will be resolved exclusively in the courts located within New Zealand, and you consent to the jurisdiction and venue of such courts.


14. Modifications

We reserve the right to update or modify these Terms and Conditions at any time, without prior notice. Any changes will be posted on this page with the updated effective date. It is your responsibility to review these terms periodically for any updates.


15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us at:

PowerTool Centres Group of Stores

admin@powertoolcentres.co.nz
0800 TOOLTIME (0800 866 584)


By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.